Returns & Exchanges

At Lab Charge LLC, we stand behind our electronics with a 30-day satisfaction guarantee. If your purchase does not meet your technical needs, we offer a streamlined return process for all eligible devices and accessories.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the item in its original packaging, ensuring all cables, manuals, and components are included to qualify for a full refund.

• 3.
  Ship the Product

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 business days.

• 4.
  Receive Your Refund

  Once our technicians inspect the device for quality assurance, your refund will be processed to your original payment method within 3-5 business days.