Frequently Asked Questions
Everything you need to know about your Lab Charge experience.
What types of devices are compatible with Lab Charge products?
Our charging solutions and electronics are designed for universal compatibility, supporting all major brands including Apple, Samsung, and Google via USB-C and Lightning interfaces.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
Do your products come with a warranty?
Yes, all Lab Charge LLC hardware comes with a standard 12-month limited warranty covering manufacturing defects and technical malfunctions.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.
Are your chargers certified for safety?
Absolutely. All our power adapters and cables are UL-certified and feature built-in surge protection and temperature control to ensure your devices remain safe while charging.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping times vary by location, typically ranging from 7 to 14 business days.